FREE DELIVERY Orders Over 29+

Email : usa@drwakde.com

Shipping


Goods will be despatched within 24-48 hours of purchase and often on the day of placing the order. Please ensure that you select the right shipping option our packing team dispatch your order. If you receive any broken or damaged products in your order, we must be notified within three (3) days of receipt of your purchase.

 

UK

Orders above £29 – FREE Delivery (Royal Mail 48 2-4 Days)

Royal mail 48 (2-4 days) - £2.99

UK mail (1-2 days) - £4.99

*Orders must be made before 10.00am to qualify for a next (working) day delivery. Orders received on a non- working day will be despatched the next working day. Should you place your order after 10.00am you may contact us and we will do our best to get this despatched the same day

 

EUROPE

Orders above £29 – FREE Delivery (Airmail 3-5 Days)

Airmail 3-5 days (No Tracking) -  £2.99 

Courier 1-3 days (With Tracking) - £24.99

Countries Included - 

Albania, Andorra, Armenia, Austria (EU), Azerbaijan, Azores (EU), Balearic Islands (EU), Belarus, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU), Canary Islands, Corsica (EU), Croatia (EU), Cyprus (EU), Czech Republic (EU), Denmark (EU), Estonia (EU), Faroe Islands, Finland (EU), France (EU), Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland, Hungary (EU), Iceland, Irish Republic (EU), Irish Republic (EU), Italy (EU), Kazakhstan, Kosovo, Kyrgyzstan, Latvia (EU), Liechtenstein, Lithuania (EU), Luxembourg (EU), Macedonia, Madeira (EU), Malta (EU), Moldova, Monaco (EU), Montenegro, Netherlands (EU), Norway, Poland (EU), Portugal (EU), Romania (EU), Russia, San Marino, Serbia, Slovakia (EU), Slovenia (EU), Spain (EU), Sweden (EU), Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State

 

USA & CANADA

Orders above £29 – FREE Delivery

Airmail 5-8 days -  £2.99

FEDEX 1-3 days (With Tracking) - £24.99

 

REST OF THE WORLD

International delivery Royal mail 5-7 working days (No Tracking) - £6.99

International delivery Royal mail 5-7 working days (Signed for) - £12.99 

Courier 3-5 working days (Excluding weekends) – 

Orders up to £59 - £19.99

Orders up to £149 - £14.99

Orders above £150 - £9.99


*Please note, all the orders are dispatched from our world office located in London, United Kingdom.


CUSTOMS & TAXES

Will there be any additional Taxes that I need to pay on my delivery?

All of our product prices are inclusive of all  taxes (if applicable). For any EU country no other charges will be made. However, if you are resident outside the EU you customs charges charged on entry. These are out of our control and subject to individual country guidelines.

My order is being held at Customs. What happens now?

Customs can hold any order for the length of time that they perceive as appropriate. Unfortunately we have no control over this and are unable to prevent this from happening.

This does not happen very often, but if your package is selected by Customs, one of three outcomes will occur:

1)    Your order may be held by Customs and forwarded to you when they deem appropriate. We cannot comment on the timescale of this as they treat each case independently and we are not provided with any information.

2)    Your order may be seized by Customs and they may contact you directly to advise of the seizure and the reasons why. They may also ask you to provide medical documentation in certain circumstances.

3)    Your order may be returned to us by Customs. If this happens we will not be made aware of the reason for return. We will then contact you to advise of your options.

Have more questions? Submit a request