Our delivery charges are mentioned below - 

Standard Delivery $2.99 Above $29 5-8 Business Days
Expedited Delivery $10.99 to $24.99 1-3 Business Days
Standard Delivery $2.99 Above $29 8-12 Business Days
Expedited Delivery (Courier) $12.99 to $29.99 5-8 Business Days

*FREE DELIVERY is available for selective countries only. Please refer to shipping charges mentioned above.

Standard Delivery Information

  • Our Standard Delivery is FREE for orders over $29 and costs just $2.99 for orders under $29. 
  • We use Priority Mail Service for a standard delivery. 
  • Provided your order is placed before the cut-off times it will be despatched the same day. Orders are delivered within 5-8 business days from despatch, however, some out of area post codes may take longer. 

Expedited Delivery Information

  • Our Expedited delivery service is provided by Courier Tracked Service. If your order is placed before the cut-off times above it will be same day. No deliveries take place on a Weekend or Bank holiday.
  • You will be provided a tracking number to track your order. This will be sent by email. 
  • Expedited delivery is not available to a small number of out of area post codes.
  • A signature may be required upon delivery so please ensure somebody is available at the address to sign for the package.

Customs & Taxes

Will there be any additional Taxes that I need to pay on my delivery?

All of our product prices are inclusive of all taxes (if applicable). We have warehouses in US, UK & Europe. You order will be dispatched from the location near to your delivery address. In some cases, for international orders, your country may charge customs duties on entry. These are out of our control and subject to individual country guidelines.

My order is being held at Customs. What happens now?

Customs can hold any order for the length of time that they perceive as appropriate. Unfortunately we have no control over this and are unable to prevent this from happening.

This does not happen very often, but if your package is selected by Customs, one of three outcomes will occur:

1)    Your order may be held by Customs and forwarded to you when they deem appropriate. We cannot comment on the timescale of this as they treat each case independently and we are not provided with any information.

2)    Your order may be seized by Customs and they may contact you directly to advise of the seizure and the reasons why. They may also ask you to provide medical documentation in certain circumstances.

3)    Your order may be returned to us by Customs. If this happens we will not be made aware of the reason for return. We will then contact you to advise of your options.

Have more questions? Submit a request